We deliver a tailored project management experience thoughtfully crafted for luxury brands.
We deliver a tailored project management experience thoughtfully crafted for luxury brands.
Our team becomes an extension of yours, working seamlessly to achieve project goals. We blend proven project management methodologies with a personalised approach to deliver results-driven outcomes. With a focus on efficiency and alignment, we aim to set new industry standards in luxury retail project management.
The REFINE approach to project management centres on:
Agile Planning and Execution
We hit the ground running, swiftly assembling the project team and conducting a comprehensive kick-off meeting. This ensures a clear understanding of project goals and timelines. Our tailored project plans provide a roadmap to success, outlining systems and processes, design, permitting, construction, and completion.
Transparent Communication and Collaboration
Effective communication is the cornerstone of successful project management. We foster a collaborative environment through regular updates, transparent reporting, and open dialogue with all stakeholders.
Continuous Improvement and Proactive Risk Mitigation
We strongly believe in continuously ‘looking forward’ to anticipate, investigate, and mitigate potential risks before they impact the project. We continually evaluate project progress to identify areas for improvement and optimisation.
Measurable Success
Celebrating success is equally as important as the project journey. Whether we’re achieving compliance through clever design or meeting challenging budget targets through value engineering, we strive to deliver projects that exceed your expectations so we can celebrate success together.
We go beyond traditional tick-box project management by providing innovative solutions and tailored strategies. You can rest easy knowing your project is in expert hands—the REFINE team deeply understands the unique demands of luxury retail fit outs.
Our end-to-end project management services are fully customisable. We collaborate closely with your team to ensure that every aspect of the project plan is aligned with your key objectives.
Feasibility: To establish a solid project foundation, we liaise with consultants, including architects, engineers, and quantity surveyors, to validate the feasibility of project goals. We can also work with Landlords to ensure all required Lessor works are captured at a lease level.
Pre-construction Planning: We take time to comprehensively understand the project objectives, current state and feasibility to ensure a successful project launch.
Programming and Programme Management: We develop a robust master programme outlining all key design and construction activities based on agreed project stages and milestones.
Budgeting: To ensure a smooth project start, we proactively assess preliminary budgets to anticipate potential cost constraints and mitigate risks.
Consultant Appointment: We recommend, assess, and formalise project appointments for architects, engineers, general contractors, surveyors, certifiers, and quantity surveyors.
Design and Documentation: We work closely with architects and design teams to create design and construction documentation that perfectly aligns with your vision and forms a strong foundation for permitting, approvals, tendering, and construction.
Permitting and Approvals: We prioritise the timely completion of permits, approvals, and standards for landlords and local councils while maintaining high-quality outcomes.
Tender Management: We strategically manage the tender process, including shortlisting, pre-qualification, tender evaluation, and recommendation. Our approach provides transparent cost management and minimises the need for variations.
Procurement – Contractors, Materials and FFE: We advise on a procurement strategy best suited to the project, including vendor recommendation and engagement. We’re also well-equipped to source suitable material alternatives where necessary for compliance and value engineering.
Construction and Delivery: We oversee every aspect of construction, ensuring the project is completed on time, within budget, and in line with your exact specifications and standards.
Contract Management: We handle all aspects of project contracts, from advising on contract types and terms to negotiating, awarding and administering contracts.
Cost Control and Reporting: We clearly define financial reporting requirements and provide ongoing cost management in-house or via a nominated QS lead.
Practical Completion and Handover: We pride ourselves on a clean and thorough handover process to your operations team, including completion certificates, notices for occupation, document handover and project reconciliation.
Defect Liability Period: We coordinate defect inspections to address issues and ensure project quality and client satisfaction. All our projects have a specified DLP from the Date of Practical Completion.
